To return an item it must be done within 14 days of receiving it. You must have proof of purchase and items must have tags left on (unless it was faulty), in original packaging and in original condition.
To return an item please use the Returns Form, along with the reason for your return (unsuitable, not what you expected, doesn’t fit, faulty etc). We will issue you with a returns address and it is YOUR responsibility to take it to your local royal mail post office and have it sent back. We do not take responsibility for posting fees, or your item, until we confirm we have received it.
We will only give refunds once items have been received and they have been inspected. You will then receive an email to confirm if your returns are accepted. If approved, then the refund will be processed. This may take a few days to go through.
Any item bought between 30th November 2020 to 24nd December 2020 can be returned up to 7th January 2021 if unwanted or unsuitable but must be in original condition and packaging with tags left on.